Privacy

Privacy policies



Introduction and Overview

We have created this privacy statement (version 19.01.2023-312395728) in order to provide you with information in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national applicable national laws, to explain which personal data (data for short) we as data controller – and the processors (e.g. providers) commissioned by us - will process in the future and which and what lawful options you have. The terms used are to be understood as gender-neutral.

In short: We inform you comprehensively about data that we process about you.

Privacy statements usually sound very technical and use legal terminology. This privacy statement, on the other hand, is intended to describe the most important things to you as simply and transparently as possible. To the extent that it is conducive to transparency, technical terms are explained in a reader-friendly manner, links to further information are provided and graphics are used. are used. In this way, we inform you in clear and simple language that, in the course of our business activities, we only process personal data if there is a corresponding legal basis. appropriate legal basis exists. This is certainly not possible with the terse, unclear and technical legal explanations that are often standard on the Internet when it comes to data protection. standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative, and perhaps you will find some information that you did not yet not yet known.

If you still have questions, we would like to ask you to contact the responsible party named below or in the imprint. below or in the imprint, to follow the links provided and to look at further information on third party sites. Our contact details can of course also be found in the imprint.

Scope of application

This data protection declaration applies to all personal data processed by us in the company and to all personal data that companies commissioned by us (processors) process. By personal data we mean information within the meaning of Art. 4 No. 1 GDPR such as a person's name, e-mail address and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this privacy policy includes:

  • all online presences (websites, online stores) that we operate
  • Social media appearances and email communication
  • mobile apps for smartphones and other devices


In short:
The data protection declaration applies to all areas in which personal data is processed in a structured manner in the company via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.

legal bases

In the following data protection declaration, we provide you with transparent information on the legal principles and regulations, i.e. the legal basis of the General Data Protection Regulation, which enable us to process personal data. As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016. You can of course read this EU General Data Protection Regulation online at EUR-Lex, the gateway to EU law, at https://eur-lex.europa.eu/legal-content/DE/ALL/?uri=celex%3A32016R0679. We only process your data if at least one of the following conditions applies:

1. Consent (Article 6 Paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be storing the data you entered on a contact form.
2. Contract (Article 6 Paragraph 1 lit. b GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a sales contract with you, we need personal information in advance.
3. Legal obligation (Article 6 Paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we process your data. For example, we are required by law to keep invoices for accounting purposes. These usually contain personal data.
4. Legitimate interests (Article 6 Paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to be able to operate our website securely and economically. This processing is therefore a legitimate interest.

Other conditions such as the perception of recordings in the public interest and the exercise of public authority as well as the protection of vital interests do not usually apply to us. If such a legal basis should be relevant, it will be shown in the appropriate place.

In addition to the EU regulation, national laws also apply:

- In Austria, this is the federal law for the protection of natural persons when processing personal data (data protection law), DSG for short.
- In Germany, the Federal Data Protection Act, BDSG for short, applies.

If other regional or national laws apply, we will inform you in the following sections about it.

 

Contact details of the person responsible

If you have any questions about data protection or the processing of personal data, You will find the contact details of the responsible person or body below:

FRANK-PTI GmbH
Auf der Aue 1,
69488 Birkenau,
Germany
Impressum: www.frank-pti.com

Contact details of the data protection officer

Below you will find the contact details of the data protection officer:

FRANK-PTI GmbH
Maximilian Metz
Auf der Aue 1,
69488 Birkenau,
Germany
Email: maximilian.metz@frank-pti.com
Telephone: +49 6201 84 119

 
storage duration

The fact that we only store personal data for as long as is absolutely necessary for the provision of our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible and provided there is no obligation to store it.

We will inform you below about the specific duration of the respective data processing, provided that we have further information on this.

 

Rights under the General Data Protection Regulation

According to Article 13, 14 GDPR we inform you about the following rights to which you are entitled, so that there is fair and transparent processing of data:

- According to Article 15 GDPR, you have a right to know whether we collect data from you to process. If this is the case, you have the right to receive a copy of the data and to be informed of the following information:
    - for what purpose we carry out the processing;
    - the categories, i.e. the types of data that are processed;
    - who receives this data and if the data is transferred to third countries, how security can be guaranteed;
    - how long the data will be stored;
    - the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;
    - that you can complain to a supervisory authority (links to these authorities can be found below);
    - the origin of the data if we did not collect it from you;
    - whether profiling is carried out, i.e. whether data is automatically evaluated in order to create a personal profile for you.
- According to Article 16 GDPR, you have the right to have the data corrected, which means that we have to correct data if you find any errors.
- According to Article 17 GDPR, you have the right to erasure ("right to be forgotten"), which specifically means that you can request the erasure of your data.
- According to Article 18 GDPR, you have the right to restriction of processing, what means that we are only allowed to store the data but not use it further.
- According to Article 20 GDPR, you have the right to data portability, which means that we can provide you with your data in a common format upon request.
- According to Article 21 GDPR, you have a right of objection, which, after enforcement, will result in a change in processing.
- If the processing of your data is based on Article 6 Paragraph 1 Letter e (public interest, exercise of official authority) or Article 6 Paragraph 1 Letter f (legitimate interest), you can object to the processing.We will then check as quickly as possible whether we can legally comply with this objection.
    - If data is used for direct advertising, you can object to this type of data processing at any time.We may no longer use your data for direct marketing after this.
    - If data is used to operate profiling, you can object to this type of data processing at any time.We may no longer use your data for profiling after this.
- According to Article 22 GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g. profiling).
- According to Article 77 GDPR, you have the right to lodge a complaint.That means you can complain to the data protection authority at any time if you believe that the Data processing of personal data violates the GDPR.

 

In short: you have rights - do not hesitate to contact the responsible person listed above!

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. This is the data protection authority for Austria, whose website can be found at https://www.dsb.gv.at/. In Germany there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for contact data protection and freedom of information (BfDI). The following local data protection authority is responsible for our company:

Hessian data protection authority

State Commissioner for Data Protection: Prof. Dr. Alexander Rossnagel
Address: PO Box 31 63, 65021 Wiesbaden
Telephone number: 06 11/140 80
Email address: poststelle@datenschutz.hessen.de
Website: https://datenschutz.hessen.de/

Data transfer to third countries

We only transfer or process data to countries outside the EU (third countries) if you agree to this processing, if this is required by law or is contractually necessary and in any case only to the extent that this is generally permitted. In most cases, your consent is the most important reason that we have data processed in third countries. The processing of personal data in third countries such as the USA, where many software manufacturers offer services and have their server locations, may mean that personal data is processed and stored in unexpected ways.

We expressly point out that, according to the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. Data processing by US services (such as Google Analytics) may result in data not being processed and stored anonymously. In addition, US government authorities may have access to individual data. In addition, it may happen that collected data is linked to data from other services from the same provider, provided you have a corresponding user account. If possible, we try to use server locations within the EU, if this is offered.

We will provide you with more detailed information at the appropriate points in this data protection declaration Data transfer to third countries, if applicable.

 

security of data processing

In order to protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymise personal data. In this way, we make it as difficult as possible for third parties to infer personal information from our data. Art. 25 GDPR speaks here of “data protection through technology design and through data protection-friendly default settings” and means that one always thinks of security and corresponding security both with software (e.g. forms) and hardware (e.g. access to the server room). measures. If necessary, we will go into specific measures below.

 

TLS encryption with https

TLS, encryption and https all sound very technical and they are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for "secure hypertext transfer protocol") to transmit data securely on the Internet. This means that the complete transmission of all data from your browser to our web server is secured - nobody can "eavesdrop".

We have thus introduced an additional security layer and comply with data protection through technology design (Article 25 Paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this protection for data transmission by the small lock symbol  in the top left of the browser, to the left of the Internet address (e.g. examplepage.de) and the use of the https scheme (instead of http) as part of our Internet address.

If you want to know more about encryption, we recommend a Google search for "Hypertext Transfer Protocol Secure wiki" to get good links to further information.


communication

communication summary

Affected parties: Everyone who communicates with us by phone, email or online form
Processed data: e.g. B. Telephone number, name, e-mail address, entered form data. You can find more details on this under the type of contact used in each case
Purpose: Processing of communication with customers, business partners, etc.
Duration of storage: Duration of the business transaction and the statutory provisions
Legal basis: Article 6 (1) (a) GDPR (consent), Article 6 (1) 1 lit. b GDPR (contract), Art. 6 (1) lit. f GDPR (legitimate interests).


If you contact us and communicate by telephone, e-mail or online form, personal data may be processed.

The data will be processed for the handling and processing of your question and the related business transaction. The data is stored for as long as the law requires.

Affected people

All those who seek contact with us via the communication channels provided by us are affected by the processes mentioned.

Phone

If you call us, the call data will be stored pseudonymously on the respective end device and with the telecommunications provider used. In addition, data such as name and telephone number can then be sent by e-mail and saved to answer enquiries. The data will be deleted as soon as the business case has ended and legal requirements permit.

E-mail

If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone,...) and data is stored on the e-mail server. The data is deleted as soon as the business case has been terminated and legal requirements allow it.

Online forms

When you communicate with us using online forms, data is stored on our web server and, if necessary, forwarded to an e-mail address of ours. The data is deleted as soon as the business case has been terminated and legal requirements allow it.

Legal basis

The processing of data is based on the following legal bases:

Art. 6 para. 1 lit. a DSGVO (consent): You give us your consent to store and further use your data for purposes related to the business case;

Art. 6 para. 1 lit. b DSGVO (contract): There is a need for the performance of a contract with you or a processor such as the telephone provider, or we need to process the data for pre-contractual activities, such as preparing an offer;

Art. 6 para. 1 lit. f DSGVO (Legitimate Interests): We want to conduct customer inquiries and business communications in a professional manner. For this purpose, certain technical facilities such as e-mail programs, exchange servers and mobile operators are necessary in order to be able to operate the communication efficiently.

Data processing agreement (AVV)

In this section, we would like to explain to you what a order processing agreement is and why it is needed. Because the word "order processing contract" is quite a mouthful, we will also use just the acronym AVV more often here in the text. Like most companies, we do not work alone, but also use the services of other companies or individuals ourselves. Through the involvement of various companies or service providers, it may be that we pass on personal data for processing. These partners then act as processors with whom we conclude a contract, the so-called order processing agreement (AVV). The most important thing for you to know is that the processing of your personal data is carried out exclusively according to our instructions and must be regulated by the GCU.

Who are processors?

As a company and website owner, we are responsible for all data that we process from you. In addition to data controllers, there may also be so-called processors. This includes any company or person that processes personal data on our behalf. More precisely and according to the GDPR definition: any natural or legal person, authority, institution or other body that processes personal data on our behalf is considered a processor. Consequently, processors can be service providers such as hosting or cloud providers, payment or newsletter providers, or large companies such as Google or Microsoft, for example.

For a better understanding of the terminology, here is an overview of the three roles in the GDPR:

Data subject (you as customer or interested party) → Responsible party (we as company and

Client) → Processor (service provider such as web hoster or cloud provider)

Affected party  (you as a customer or interested party) Responsible party (we as a company and client) Processor (service provider such as web hoster or cloud provider)

Content of a data processing agreement (AAV)

As already mentioned above, we have concluded an AVV with our partners who act as processors. This states first and foremost that the processor will process the data to be processed exclusively in accordance with the GDPR. The contract must be concluded in writing, although in this context the electronic conclusion of the contract is also deemed to be "in writing". Only on the basis of the contract will the processing of personal data take place. The contract must contain the following:

- Binding to us as the person responsible
- Duties and rights of the data controller
- Categories of data subjects
- Nature of the personal data
- Nature and purpose of the data processing
- Subject and duration of data processing
- Place of implementation of the data processing

Furthermore, the contract contains all the obligations of the processor. The most important obligations are:

- ensure data security measures
- take possible technical and organizational measures to protect the rights of the data subject
- keep a data processing register
- cooperate with the data protection supervisory authority at its request
- carry out a risk analysis in relation to the personal data received.
- Sub-processors may be engaged only with the written consent of the Controller.

You can see what such an AVV looks like in concrete terms, for example, at

https://www.wko.at/service/wirtschaftsrecht-gewerberecht/eu-dsgvo-mustervertrag-auftragsverarb eitung.html . A sample contract is presented here.

 

Cookies

Cookies summary

Data subjects: visitors to the website

Purpose: depending on the cookie in question. More details can be found below or from the manufacturer of the software that sets the cookie.

Data processed: Depending on the cookie used in each case. More details can be found below or at the manufacturer of the software that sets the cookie.

Storage period: depending on the cookie, can vary from hours to years.

Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit.f DSGVO (legitimate interests).

 

What are cookies?

Our website uses HTTP cookies to store user-specific data.

Below, we explain what cookies are and why they are used so that you can better understand the following Privacy Policy better.

Whenever you browse the Internet, you use a browser. Well-known browsers are Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge, for example. Most websites store small text files in your browser. These files are called cookies.

One thing cannot be denied: Cookies are really useful little helpers. Almost all websites use cookies. To be more precise, they are HTTP cookies, since there are also other cookies for other applications. HTTP cookies are small files that are stored on your computer by our website.

stored on your computer. These cookie files are automatically placed in the cookie folder, effectively the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data, such as language or personal page settings. page settings. When you return to our site, your browser sends the "user-related" information back  to our site.

"user-related" information back to our site. Thanks to the cookies, our site knows who you are and offers you the setting you are used to. In some browsers, each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.

The following graphic shows a possible interaction between a web browser such as Chrome and the web server. Here, the web browser requests a website and receives from the server a

cookie back from the server, which the browser uses again as soon as another page is requested.



There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie is to be evaluated individually, as each cookie stores different data.

The expiration time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other "pests".

Cookies also cannot access information on your PC.

For example, cookie data can look like this:

Name: _ga

Wert: GA1.2.1326744211.152312395728-9

Purpose: differentiation of website visitors

Expiration date: after 2 years

A browser should be able to support these minimum sizes

At least 4096 bytes per cookie

At least 50 cookies per domain

At least 3000 cookies in total

What are the types of cookies?

The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the privacy policy. At this point, we would like to briefly discuss the different types of HTTP cookies.

We can distinguish 4 types of cookies:

Essential cookies

These cookies are necessary to ensure basic website functionality. For example cookies are needed when a user adds a product to the shopping cart, then continues to browse other other pages and only later goes to the checkout. These cookies do not delete the shopping cart deleted even if the user closes his browser window.

Purpose cookies

These cookies collect information about user behavior and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and the behavior of the website with different browsers.

Target-oriented cookies

These cookies provide a better user experience. For example, entered locations, font sizes or form data are stored.

Advertising cookies

These cookies are also called targeting cookies. They are used to provide the user with customized advertising to the user. This can be very convenient, but also very annoying.

Usually, when you visit a website for the first time, you will be asked which of these cookie types you would like to accept. And of course, this decision is also stored in a cookie.

If you want to know more about cookies and are not afraid of technical documentation, we recommend https://datatracker.ietf.org/doc/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called "HTTP State Management Mechanism".

Purpose of processing via cookies

The purpose depends on the regarding cookie. You can find more details below or from the manufacturer of the software that sets the cookie.

What data is processed?

Cookies are small helpers for many different tasks. Unfortunately, it is not possible to generalize what data is stored in cookies, but we will inform you about the processed or stored data in the following privacy policy.

Cookies storage duration

The storage period depends on the particular cookie and is specified further below. Some cookies are deleted after less than an hour, others can remain stored on a computer for several years.

You can also influence the storage period yourself. You can manually delete all cookies at any time via your browser (see also "Right to object" below). Furthermore, cookies based on consent are deleted at the latest after revocation of your consent, whereby the legality of the storage remains unaffected until then.

Right to object - how can I delete cookies?

How and whether you want to use cookies, you decide. Regardless of which service or website the cookies originate from, you always have the option to delete cookies delete, disable or only partially allow cookies. For example, you can block cookies from Third-party providers, but allow all other cookies.

If you want to determine which cookies have been stored in your browser, if you want to change or delete cookie settings, you can do so in your browser settings find:

Chrome: Delete, enable and manage cookies in Chrome.

Safari: Manage cookies and website data with Safari.

Firefox: Delete cookies to remove data that websites have placed on your computer

Internet Explorer: delete and manage cookies

Microsoft Edge: delete and manage cookies

If you generally do not want cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie, you can decide whether to allow the cookie or not. The procedure varies depending on the browser different. The best way is to search for the instructions in Google with the search term "delete cookies Chrome" or "disable cookies Chrome" in case of a Chrome browser.

Legal basis

The so-called "Cookie Guidelines" have been in place since 2009. This states that the storage of cookies of cookies requires your consent (Article 6 (1) (a) of the GDPR). Within the EU countries, however, there are still very different reactions to these guidelines. In Austria however, this directive was implemented in Section 96 (3) of the Telecommunications Act (TKG). In Germany, the Cookie Directives have not been implemented as national law. Instead the implementation of this directive took place largely in § 15 para.3 of the Telemedia Act (TMG).

For absolutely necessary cookies, even if there is no consent, there are legitimate interests (Article 6 para. 1 lit. f DSGVO), which in most cases are of an economic nature. We would like to provide visitors to the website with a pleasant user experience and for this certain cookies are often absolutely necessary.

Insofar as cookies that are not absolutely necessary are used, this is only done in the case of your consent. The legal basis in this respect is Art. 6 para. 1 lit. a DSGVO.

In the following sections, you will be informed in more detail about the use of cookies, insofar as used software uses cookies.



Job Application data

Application data summary

Data subjects: users who apply for a job with us

Purpose: Handling of an application process Processed data: Name, address, contact details, e-mail address, telephone number, Proof of qualification (certificates), possibly data of special categories.

Storage period: if the application is successful, until the end of the employment relationship. Otherwise, the data will be deleted after the application process or stored with your stored for a certain period with your consent.

Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), legitimate interest (Art. 6 para. 1 lit. f DSGVO), Art. 6 para. 1 lit. b DSGVO (contract), Art. 9 para. 2 lit. a.  DSGVO (processing special categories)


What is application data?

You can apply to us for a job in our company by e-mail, online form or via a recruiting tool. All data that we receive and process from you as part of an application counts as application data. In doing so, you always disclose personal data such as name, date of birth, address and telephone number.

Why do we process application data?

We process your data so that we can operate a proper selection process in relation to the advertised position. In addition, we also like to keep your application documents in our application archive. This is because it often happens that, for a variety of reasons, a collaboration does not work out for the advertised position, but we are impressed by you and your application and can very well imagine a future collaboration. Provided you give us your consent, we will archive your documents so that we can easily contact you for future assignments in our company.

We guarantee that we will handle your data with particular care and only ever process your data within the legal framework. Even within our company, your data will only be forwarded to persons who are directly involved with your application. In short: Your data is in safe hands with us!

What data is processed?

If you apply to us by e-mail, for example, we will of course also receive personal data, as mentioned above. Even the e-mail address already counts as personal data. However, in the course of an application process, only those data are processed that are relevant for our decision as to whether or not we want to welcome you to our team.

Exactly what data is processed depends primarily on the job posting. In most cases, however, it is a matter of name, date of birth, contact details and proof of qualifications. If you submit the application via an online form, the data is passed on to us in encrypted form. If you send us the application by e-mail, the data is not this encryption does not take place. Therefore, we cannot assume any responsibility for the way the data is transmitted. However, once the data is on our servers, we are responsible for the lawful handling of your data.

During an application process, in addition to the above-mentioned data, information about your health or ethnic origin may also be requested so that we and you can exercise the rights related to labor law, social security and social protection and, at the same time, comply with the corresponding obligations. These data are special category data.

Here is a list of possible data we receive from you and process:

- Name
- Contact address
- E-mail address
- Phone number
- Date of birth
- Information that can be found in the cover letter and resume
- Qualification certificates (e.g.) credentials
- Special category data (e.g. ethnic origin, health data, religious beliefs)
- Usage data (websites visited, access data ect.)
- Metadata (IP address, device information)

How long will the data be stored?

If we accept you as a team member in our company, your data will be further processed for the purpose of the employment relationship and kept with us at least until the termination of the employment relationship. All application documents will then be placed in your employee file.

If we do not offer you the job, if you reject our offer or if you withdraw your application, we may keep your data for up to 6 months after the end of the application process due to legitimate interest (Art. 6 para. 1 lit. f DSGVO). After that, both your electronic data and all data from physical application documents will be completely deleted or destroyed. We retain your data, for example, so that we can still answer any follow-up questions or so that we can provide evidence of the application in the event of a legal dispute. If a legal dispute arises and we may still need the data after the 6 months have expired, we will only delete the data when there is no longer any reason to retain it. If there are legal retention obligations to fulfill, we must generally store the data for longer than 6 months.

Furthermore, we may also store your data for longer if you have given us special consent to do so. We do this, for example, if we can well imagine working with you in the future. Then it is helpful to have your data archived in order to be able to contact you without any problems. In this case, the data will be added to our applicant pool. Of course, you can revoke your consent to the longer storage of your data at any time. If you do not revoke your consent and do not give a new consent, your data will be deleted deleted after 2 years at the latest.

Legal basis

Legal bases for the processing of your data are Art. 6 para 1 lit. a DSGVO (consent), Art. 6 para 1 lit. b DSGVO (contract or pre-contractual measures), Art. 6 para 1 lit. f DSGVO (legitimate interests) and Art. 9 para 2 lit. a. DSGVO (processing of special categories).

If we include you in our applicant tool, this happens on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). We would like to point out that your consent to our application pool is voluntary, has no influence on the application process and you have the option to revoke your consent at any time. The lawfulness of the processing until the time of the revocation remains unaffected.

In the case of the protection of vital interests, the data processing is carried out in accordance with Art. 9 para. 2 lit. c. DSGVO. For the purposes of health care, occupational medicine, medical diagnostics, health or social care or treatment, or for the management of health or social care systems and services, the processing of personal data is carried out in accordance with Art. 9 (2) lit. h. DSGVO. If you voluntarily provide special category data, the processing is based on Art. 9 (2) lit. a. DSGVO.

 

Customer data


Customer data summary

Data subjects: customers or business and contractual partners
Purpose: Provision of contractually or pre-contractually agreed services including related communication
Processed data: Name, address, contact details, email address, telephone number, Payment information (such as invoices and bank data), contractual data (such as term and term and subject of the contract), IP address, order data
Storage period: the data is deleted as soon as it is no longer required for the provision of our business purposes and there is no legal obligation to retain it.
Legal basis: legitimate interest (Art. 6 para. 1 lit. f DSGVO), contract (Art. 6 para. 1 lit. b DSGVO)



What is customer data?

In order to be able to offer our service or contractual services, we also process data of our customers and business partners. This data always includes personal data. Customer data means all information that is processed on the basis of a contractual or pre-contractual cooperation in order to be able to provide the services offered. Customer data is therefore all collected information that we collect and process about our customers.

Why do we process customer data?

There are many reasons why we collect and process customer data. The most important is that we simply need various data to provide our services. Sometimes your email address is enough your e-mail address is enough, but if you purchase a product or service, for example, we also need data such as name, address, bank data or contract data. We also use the data subsequently for marketing and sales optimization, so that we can improve our overall service to our customers. Another important point is our customer service, which is always very important to us. We want you to be able to come to us at any time with questions about our offers, and for this we need at least your e-mail address.

Here is a list of possible data we receive and process from you:

- Name
- Contact address
- E-mail address
- Telephone number
- Payment data (invoices, bank data, payment history etc.)
- Contract data ( duration, content)
- Usage data (websites visited, access data ect.)
- Metadata (IP address, device information)

How long is the data stored?

As soon as we no longer need the customer data to fulfill our contractual obligations and our purposes, and the data is also no longer necessary for possible warranty and liability obligations, we delete the corresponding customer data. This is the case, for example, when a business contract ends. After that, the statute of limitations is usually 3 years, although longer periods are possible in individual cases. Of course, we also comply with the statutory retention obligations. Your customer data will most certainly not be passed on to third parties unless you have explicitly given your consent to do so.

Legal basis

Legal bases for the processing of your data are Art. 6 para 1 lit. a DSGVO (consent), Art. 6 para 1 lit. b DSGVO (contract or pre-contractual measures), Art. 6 para 1 lit. f DSGVO (legitimate interests) and in special cases (e.g. medical services) Art. 9 para 2 lit. a. DSGVO (processing of special categories).

In the case of the protection of vital interests, data processing is carried out in accordance with Art. 9 para. 2 lit. c. DSGVO. For the purposes of health care, occupational medicine, medical diagnostics, health or social care or treatment, or for the management of health or social care systems and services, the processing of personal data is carried out in accordance with Art. 9 (2) lit. h. DSGVO. If you voluntarily provide special category data, the processing is based on Art. 9(2) lit. a. DSGVO.


Registration

Registration Summary

Data Subjects: All individuals who register, create an account, log in and use the account.
Data Processed: Email address, name, password and other data collected in the course of registration, Registration and account use.
Purpose: To provide our services. Communication with customers in connection with the services.
Storage period: As long as the company account associated with the texts exists and thereafter usually 3 years.
Legal basis: Art. 6 para. 1 lit. b DSGVO (contract), Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO (Legitimate Interests)

When you register with us, personal data may be processed, if you enter personal data or data such as the IP address is collected in the course of the are collected in the course of processing. What we mean by the rather cumbersome term "personal data" can be data", you can read below. Please only enter data that we need for the registration and for which you have the third party, if you are registering on behalf of a third party. If possible, use a secure password that you do not use anywhere else and an e-mail address that you check regularly. In the following we inform you about the exact way of data processing, because you should feel comfortable with us!

What is a registration?

When you register, we take certain information from you and allow you to easily log in to us online later and use your account with us. Having an account with us has the advantage that you do not have to re-enter everything every time. Saves time, effort and ultimately prevents errors in the provision of our services.

Why do we process personal data?

In short, we process personal data to enable the creation and use of an account with us. If we didn't do that, you would have to enter all the data each time, wait for us to approve it, and enter it all again. We and many, many customers would not like that. How would you find that?

What data is processed?

All data that you have provided in the course of registration, enter during registration or enter in the course of managing your data in the account.

During registration we process the following types of data:

 -First name
 -Last name
- E-mail address
- Company name
- Street + house number
- Residence
- Postal code
- Country

When you log in, we process the data you enter when you log in, such as username and password, and data collected in the background, such as device information and IP addresses.

During account use, we process data that you enter during account use and which is which are created in the course of the use of our services.

Storage period

We store the data entered at least for as long as the account linked to the data exists with us and is used, for as long as contractual obligations exist between us and, if the contract ends, until the respective claims arising from it have become time-barred. In addition, we store your data as long as and insofar as we are subject to legal obligations to store it. Thereafter, we retain accounting records pertaining to the contract (invoices, contract documents, account statements, etc.) as well as other relevant business documents for the period required by law (usually several years).

Right of objection

You have registered, entered data and would like to revoke the processing? No problem. As you can read above, the rights according to the General Data Protection Regulation exist also during and after registration, login or account with us. Contact the Data Protection Officer above to exercise your rights. If you already have an account with us, you can easily view and manage your data and texts in the account. view or manage your data and texts.

Legal basis

By carrying out the registration process, you are entering into a pre-contractual agreement with us to conclude a contract for use of our platform (although this does not automatically give rise to an obligation to pay). You invest time to enter data and register and we provide you with our services after logging into our system and viewing your customer account. We also fulfill our contractual obligations. Finally, we need to keep registered users informed of important changes by email. Thus, Art. 6 para. 1 lit. b DSGVO (implementation of pre-contractual measures, fulfillment of a contract) applies.

If necessary, we also obtain your consent, e.g. if you voluntarily provide more than the absolutely necessary data or if we are allowed to send you advertising. Art. 6 para. 1 lit. a DSGVO (consent) therefore applies.

We also have a legitimate interest in knowing who we are dealing with in order to contact you in certain cases. In addition, we need to know who is using our services and whether they are being used as specified in our Terms of Use, so Art. 6(1)(f) DSGVO (Legitimate Interests) applies.

Note: the following sections are to be ticked by users (as required):

Registration with a clear name

Since in business we need to know who we are dealing with, registration is only possible with your real name (clear name) and not with pseudonyms.

Registration with pseudonyms

When registering, pseudonyms can be used, which means that you do not have to register with us with your real name. This ensures that your name cannot be processed by us. processed by us.

Storage of the IP address

In the course of registration, login and account use, we store the IP address in the background for security reasons, in order to be able to determine the lawful use.

Public profile

The user profiles are publicly visible, i.e. parts of the profile can be seen on the Internet without entering a user name and password.

2-factor authentication (2FA)

Two-factor authentication (2FA) provides additional security when logging in, as it prevents people from logging in without a smartphone, for example. This technical measure to secure your account thus protects you from data loss or unauthorized access even if username and password were known. You will find out which 2FA is used during registration, login and in the account itself.



Web hosting introduction

Web hosting summary

Data subjects: visitors to the website
Purpose: professional hosting of the website and securing its operation.
Processed data: IP address, time of website visit, browser used and other data. More details can be found below or with the respective web hosting provider used.
Storage period: depends on the respective provider, but usually 2 weeks
Legal basis: Art. 6 para. 1 lit.f DSGVO (Legitimate Interests).

What is web hosting?

Nowadays, when you visit websites, certain information - including personal data - is automatically created and stored, including on this website. This data should be processed as sparingly as possible and only with justification. By website, by the way, we mean the entirety of all web pages on a domain, i.e. everything from the home page (homepage) to the very last subpage (like this one). By domain, we mean, for example, example.de or sampleexample.com.

When you want to view a website on a computer, tablet, or smartphone, you use a program called a web browser to do so. You probably know some web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari. We say browser or web browser for short.

To display the website, the browser needs to connect to another computer where the website's code is stored: the web server. Running a web server is a complicated and costly task, which is why this is usually done by professional providers, the providers. These offer web hosting and thus ensure reliable and error-free storage of website data. A whole lot of technical terms, but please stay tuned, it gets better!

When the browser on your computer (desktop, laptop, tablet or smartphone) connects and during data transfer to and from the web server, personal data may be processed. On the one hand, your computer stores data, on the other hand, the web server must also store data for a while to ensure proper operation.

A picture is worth a thousand words, so the following graphic illustrates the interaction between the browser, the Internet and the hosting provider.

Why do we process personal data?

The purposes of data processing are:

- professional hosting of the website and securing its operation.
- to maintain operational and IT security
- anonymous evaluation of access behavior to improve our offer and, if necessary, for law enforcement or prosecution of claims.

 

What data is processed?

Even while you are visiting our website right now, our web server, which is the computer on which this website is stored, usually automatically stores data such as

- the complete internet address (URL) of the accessed website
- browser and browser version (e.g. Chrome 87)
- the operating system used (e.g. Windows 10)
- the address (URL) of the previously visited page (referrer URL) (e.g. https://www.beispielquellsite.de /vondabinichgekommen/)
- the host name and IP address of the device being accessed (e.g. COMPUTERNAME and 194.23.43.121)
- date and time
- in files, the so-called web server log files

How long is data stored?

As a rule, the above data is stored for two weeks and then automatically deleted. We do not share this data, but we cannot exclude the possibility that this data may be viewed by authorities in the event of unlawful behavior.

In short, your visit is logged by our provider (company that runs our website on special computers (servers)), but we do not disclose your data without consent without your consent!

Legal basis

The lawfulness of the processing of personal data in the context of web hosting results from Art. 6 para. 1 lit. f DSGVO (protection of legitimate interests), because the use of professional hosting with Web Analytics Einleitunga provider is necessary to present the company on the Internet in a secure and user-friendly manner and to be able to pursue attacks and claims from this if necessary.

Between us and the hosting provider there is usually a contract on commissioned processing pursuant to Art. 28 f. DSGVO, which ensures compliance with data protection and guarantees data security.

1&1 IONOS Web Hosting Privacy Policy

We use IONOS by 1&1 to host our website. In Germany, 1&1 IONOS SE is located at Elgendorfer Str. 57, 56410 Montabaur, in Austria you can find 1&1 IONOS SE at Gumpendorfer Straße 142/PF 266, 1060 Vienna. IONOS offers the following web hosting services: Domain, Website & Shop, Hosting & WordPress, Marketing, Email & Office, IONOS Cloud and Server.

If you would like to learn more about IONOS website privacy policy, please visit the Privacy Policy on ionos.com.

Data processing agreement (AVV) IONOS

We have concluded an order processing agreement (AVV) with IONOS in accordance with Article 28 of the General Data Protection Regulation (GDPR). You can find out exactly what an AVV is and, in particular, what must be included in an AVV, in our general section

"Data processing contract (AVV)".

This contract is required by law because IONOS processes personal data on our behalf. It clarifies that IONOS may only process data they receive from us according to our instructions and must comply with the GDPR. You can find the link to the order processing agreement (AVV) at https://www.ionos.de/hilfe/datenschutz/allgemeine-informationen-zur- datenschutz-grundverordnung- dsgvo/auftragsverarbeitung/.

 

Web Analytics Introduction

Web Analytics Privacy Policy Summary

Data subjects: Visitors to the website
Purpose: Evaluation of visitor information to optimize the web offer.
Data Processed: Access statistics, which include data such as locations of accesses, device data,
access duration and time, navigation behavior, click behavior and IP addresses.
More details can be found at the respective web analytics tool used.
Storage period: depending on the web analytics tool used.
Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO
(Legitimate interests)

 

What is Web Analytics?

We use software on our website to evaluate the behavior of website visitors, called web analytics for short. This involves the collection of data that the analytic tool provider (also called tracking tool) stores, manages and processes. The data is used to create analyses of user behavior on our website and to make them available to us as the website operator. made available to us as the website operator. In addition, most tools offer various test options. For example, we can test which offers or content are best received by our visitors. best received by our visitors. To do this, we show you two different offers for a limited period of time. different offers. After the test (known as an A/B test), we know which product or content which content our website visitors find more interesting. For such test procedures, as well as other analytics procedures, user profiles can also be created and the data stored in cookies. stored.

 

Why do we run web analytics?

With our website, we have a clear goal in mind: we want to deliver the best web offer on the market. To achieve this goal, we want to offer the best and most interesting and interesting offer on the one hand, and on the other hand, we want to make sure that you feel website. With the help of web analysis tools, we can examine the behavior of our website visitors more closely. website visitors more closely and then improve our web offer accordingly for for you and for us. For example, we can see how old our visitors are on average are on average, where they come from, when our website is visited the most or which content or products are particularly popular. All this information helps us to optimize the website and thus best adapt it to your needs, interests and wishes.

What data is processed?

Exactly what data is stored depends, of course, on the analysis tools used. But as a rule, for example, which content you view on our website, which buttons or links you click on, when you access a page, which browser you use, with which device (PC, tablet, smartphone, etc.) you visit the website or which computer system you are using. If you agreed that also location data may be collected, this may also be processed by the web analysis tool provider.

In addition, your IP address will also be stored. According to the General Data Protection Regulation (DSGVO), IP addresses are personal data. However, your IP address is usually stored pseudonymized (i.e. in an unrecognizable and shortened form). For the purpose of testing,

of web analysis and web optimization, no direct data, such as your name, age, address or e-mail address, is stored as a matter of principle. All this data, if collected, is stored pseudonymously. This means that you cannot be identified as a person.

The following example shows schematically how Google Analytics works as an example of client-based web tracking with Java Script code.



How long the respective data is stored always depends on the provider. Some cookies store data only for a few minutes or until you leave the website again, other cookies can store data for several years.

Duration of data processing

We will inform you about the duration of data processing below, provided we have further information on this. In general, we process personal data only as long as it is absolutely necessary for the provision of our services and products. If it is required by law, as for example in the case of accounting, this storage period may also be exceeded.

Right of objection

You also have the right and the possibility at any time to withdraw your consent to the use of cookies or third-party providers at any time. This works either via our cookie management tool or via other opt-out functions. For example, you can also Prevent data collection through cookies by managing cookies in your browser, deactivate or delete them.

Legal basis

The use of web analytics requires your consent, which we have obtained with our cookie popup. According to Art. 6 para. 1 lit. a DSGVO (consent), this consent constitutes the legal basis for the processing of personal data as it may occur during the collection by web analytics tools.

In addition to consent, there is a legitimate interest on our part to analyze the behavior of website visitors and thus to improve our offer technically and economically. With the help of web analytics, we detect website errors, can identify attacks and improve the economic efficiency. The legal basis for this is Art. 6 para. 1 lit. f DSGVO (Legitimate Interests). Nevertheless, we only use the tools insofar as you have given your have given your consent.

Since web analytics tools use cookies, we also recommend that you read our general privacy policy on cookies. To find out exactly which of your data stored and processed, you should read the data protection declarations of the respective tools.

Information on specific web analytics tools, if available, can be found in the following sections.

Google Analytics Privacy Policy

Google Analytics Privacy Policy Summary

Data subjects: Visitors to the website

Purpose: To evaluate visitor information in order to optimize the website.

Data Processed: Access statistics, which include data such as locations of accesses, device data, access duration and time, navigation behavior, click behavior and IP addresses. More details can be found below in this Privacy Policy.

Storage period: depending on the properties used

Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO (Legitimate interests)

 

What is Google Analytics?

We use on our website the analysis tracking tool Google Analytics (GA) of the American company Google Inc. American company Google Inc. For the European region, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. responsible. Google Analytics collects data about your actions on our website. When you click on a link, for example, this action is stored in a cookie and sent to Google Analytics. With the help of the reports that we receive from Google Analytics, we can better tailor our website and service to your needs. In the following we will tracking tool in more detail and inform you in particular about what data is stored and how you can and how you can prevent this.

Google Analytics is a tracking tool used for traffic analysis of our website. In order for Google Analytics to work, a tracking code is built into the code of our website. When you visit our website, this code records various actions that you perform on our website. Once you leave our website, this data is sent to the Google Analytics servers and stored there.

Google processes the data and we receive reports about your user behavior. These reports may include, but are not limited to, the following:

- Audience reports: Audience reports help us get to know our users better and know more precisely who is interested in our service.
- Ad reports: Ad reports help us analyze and improve our online advertising. analyze and improve our online advertising.
- Acquisition reports: Acquisition reports provide us with helpful information on how to we can attract more people to our service.
- Behavior reports: This is where we learn how you interact with our website. We can understand the path you take on our site and which links you click on. click on.
- Conversion reports: Conversion is when you take a desired action based on a marketing message. For example, you go from being a mere website visitor to a buyer or newsletter subscriber. These reports help us learn more about how our marketing efforts are working for you. you. This is how we aim to increase our conversion rate.you. This is how we aim to increase our conversion rate.
- Real-time reports: Here we always know immediately what is happening on our website. For example, we can see how many users are reading this text.

 

Why do we use Google Analytics on our website?

Our goal with this website is clear: we want to provide you with the best possible service. The statistics and data from Google Analytics help us to achieve this goal.

The statistically evaluated data shows us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimize our site so that it can be found more easily by interested people on Google. On the other hand, the data helps us to better understand you as a visitor. Thus, we know very well what we need to improve on our website in order to provide you with the best possible service. The data also helps us to carry out our advertising and marketing measures in a more individual and cost-effective way. After all, it only makes sense to show our products and services to people who are interested in them.

What data is stored by Google Analytics?

Google Analytics uses a tracking code to create a random, unique ID associated with your browser cookie. This is how Google Analytics recognizes you as a new user. The next time you visit our site, you will be recognized as a "returning" user. All collected data is stored together with this user ID. This makes it possible to evaluate pseudonymous user profiles.

In order to analyze our website with Google Analytics, a property ID must be inserted into the tracking code. The data is then stored in the corresponding property. For each newly created property, the Google Analytics 4 property is standard. Alternatively, you can still create the Universal Analytics Property. Depending on the property used, data is stored for different lengths of time.

Labels such as cookies and app instance IDs are used to measure your interactions on our website. Interactions are all types of actions you take on our website. If you also use other Google systems (such as a Google account), data generated through Google Analytics may be linked to third-party cookies. Google does not share Google Analytics data unless we, as the website operator, authorize it. Exceptions may occur if required by law.

The following cookies are used by Google Analytics:

Name: _ga

Wert: 2.1326744211.152312395728-5

Purpose: By default, analytics.js uses the _ga cookie to store the user ID.

stored. Basically, it is used to distinguish website visitors.

Expiration date: after 2 years

 

Name: _gid

Wert: 2.1687193234.152312395728-1

Purpose: The cookie is also used to distinguish the website visitors.

Expiration date: after 24 hours

 

Name: _gat_gtag_UA_

Value: 1

Intended use: used to lower the request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.

Expiration date: after 1 minute

 

Name: AMP_TOKEN

Value: not specified

Purpose: The cookie has a token that can be used to retrieve a user ID from the AMP client ID service. Other possible values indicate a logout, a request, or an error.

Expiration date: after 30 seconds up to one year.

 

Name: __utma

Wert: 1564498958.1564498958.1564498958.1

Purpose: This cookie is used to track your behavior on the website and to measure the measure performance. The cookie is updated every time information is sent to Google Analytics is sent.

Expiration date: after 2 years

 

Name: __utmt

Value: 1

Purpose: The cookie is used like _gat_gtag_UA_ for throttling the request rate.

Expiration date: after 10 minutes

 

Name: __utmb

Value: 3.10.1564498958

Purpose: This cookie is used to determine new sessions. It is updated every time new data or info is sent to Google Analytics.

Expiration date: after 30 minutes

 

Name: __utmc

Value: 167421564

Purpose: This cookie is used to set new sessions for returning visitors. visitors. This is a session cookie and is only stored until you close the browser. until you close the browser.

Expiration date: After you close the browser.

 

Name: __utmz

Value: m|utmccn=(referral)|utmcmd=referral|utmcct=/

Purpose: The cookie is used to identify the source of traffic to our website. our website. That is, the cookie stores from where you came to our website. have come to our website. This may have been another page or an advertisement.

Expiration date: after 6 months

 

Name: __utmv

Value: not specified

Purpose: The cookie is used to store custom user data. It is updated whenever information is sent to Google Analytics.

Expiration date: after 2 years

Note: This list cannot claim to be complete, as Google also changes the choice of its cookies again and again.

 

Here we show you an overview of the most important data collected by Google Analytics:

Heatmaps: Google creates so-called heatmaps. Heatmaps allow you to see exactly those areas that you click on. This gives us information about where you are "on the move" on our site.

Session duration: Google refers to the time you spend on our site as session duration, without leaving the site. If you have been inactive for 20 minutes, the session ends automatically.

Bounce rate: A bounce rate is when you only view one page on our website and then leave our website. and then leave our website again.

Account creation: When you create an account on our website or place an order, Google Analytics collects this data.

IP address: The IP address is only displayed in abbreviated form so that no clear assignment is possible.

Location: The IP address can be used to determine the country and your approximate location. This process is also referred to as IP location determination.

Technical information: Technical information includes, but is not limited to, your browser type, your Internet service provider, or your screen resolution.

Source of origin: Google Analytics and we are of course also interested in which website or website or which advertisement you came to our site.

Other data includes contact details, any ratings, the playing of media (e.g. when you play a video via our site), the sharing of content via social media or the Adding to your favorites. The enumeration does not claim to be complete and serves only to a general orientation of the data storage by Google Analytics.

 

How long and where is the data stored?

Google has their servers spread all over the world. Most servers are located in America and consequently your data is mostly stored on American servers. You can read exactly where Google's data centers are located here:
https://www.google.com/about/datacenters/locations/?hl=de

Your data is distributed on different physical disks. This has the advantage that the data can be accessed more quickly and is better protected against manipulation. In each Google data center, there are appropriate emergency programs for your data. If, for example, the hardware at Google fails or natural disasters paralyze servers, the risk of a service interruption at Google still remains low.

The retention period of data depends on the properties used. When using the newer Google Analytics 4 properties, the retention period of your user data is fixed at user data is fixed at 14 months. For other so-called event data, we have the option to choose a retention period of 2 months or 14 months.

For Universal Analytics properties, Google Analytics has a default retention period of 26 months for your user data. Then your user data is deleted. However, we have the option to choose the retention period of user data ourselves. We have five variants available for this purpose:

  • Deletion after 14 months
  • Deletion after 26 months
  • Deletion after 38 months
  • Deletion after 50 months
  • No automatic deletion

In addition, there is also the option that data will only be deleted if you no longer visit our website within the period we have selected. In this case, the retention period is reset each time you visit our website again within the specified period.

Once the specified period has expired, the data is deleted once a month. This retention period applies to your data associated with cookies, user recognition and advertising IDs (e.g. DoubleClick domain cookies). Reporting results are based on aggregated data and are stored separately from user data. Aggregated data is a merging of individual data into a larger unit.

How can I delete my data or prevent data storage?

Under European Union data protection law, you have the right to access, update, delete, or restrict your data. Using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js) you prevent Google Analytics from using your data. You can download and install the browser add-on at https://tools.google.com/dlpage/gaoptout?hl=de. Please note that this add-on only disables the collection of data by Google Analytics.

If you generally want to deactivate, delete or manage cookies, you will find the corresponding links to the respective instructions for the most popular browsers under the section "Cookies".

Legal basis

The use of Google Analytics requires your consent, which we have obtained with our cookie popup. According to Art. 6 para. 1 lit. a DSGVO (consent), this consent constitutes the legal basis for the processing of personal data as it may occur during the collection by web analytics tools.

In addition to consent, there is a legitimate interest on our part to analyze the behavior of website visitors and thus to improve our offer technically and economically. With the help of Google Analytics, we detect website errors, can identify attacks and improve the economic efficiency. The legal basis for this is Art. 6 para. 1 lit. f DSGVO (Legitimate Interests). Nevertheless, we only use Google Analytics if you have given your consent.

Google also processes data from you in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be associated with various risks to the legality and security of data processing.

As a basis for data processing at recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or a data transfer there, Google uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 DSGVO). Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, Google undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the US. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places:

https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

The Google Ads Data Processing Terms, which refer to the standard contractual clauses, can be found at the standard contractual clauses, can be found at

https://business.safety.google/intl/de/adsprocessorterms/

We hope that we have been able to provide you with the most important information about the data processing of Google Analytics. If you want to learn more about the tracking service, we recommend these two links:

https://marketingplatform.google.com/about/analytics/terms/de and https://support.google.com/analytics/answer/6004245?hl=de.

Google Analytics order processing agreement (AVV)

In accordance with Article 28 of the General Data Protection Regulation (GDPR), we have concluded an Order Processing Agreement (OPA) with Google. What exactly is a GCU and especially what must be included in a GCU, you can read in our general section "Order processing agreement (GCU)".

This contract is required by law because Google processes personal data on our behalf. It clarifies that Google may only process data they receive from us according to our instructions and must comply with the GDPR. You can find the link to the Order Data Processing Terms and Conditions can be found at https://business.safety.google/intl/de/adsprocessorterms/

Matomo Privacy Policy

We use Matomo, a website analytics software, on our website. The service provider is the New Zealand company InnoCraft Ltd, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand.

You can learn more about the data processed through the use of Matomo in the Privacy Policy at https://matomo.org/privacy-policy/. Questions about privacy can be directed by email to privacy@matomo.org.

Email marketing introduction

Email Marketing Summary

Data subjects: newsletter subscribers

Purpose: Direct marketing by email, notification of system relevant events.

Data processed: Data entered during registration but at least the email address. More details can be found in the respective e-mail marketing tool used.

Storage period: Duration of the existence of the subscription.

Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO (legitimate interests)

What is email marketing?

In order to keep you always up to date, we also use the possibility of e-mail marketing. If you have agreed to receive our e-mails or newsletters, your data will also be processed and stored. E-mail marketing is a sub-area of online marketing. It involves sending news or general information about a company, products or services by e-mail to a specific group of people who are interested in them.

If you want to participate in our e-mail marketing (usually via newsletter), you usually just have to register with your e-mail address. To do this, you fill out an online form and submit it. However, it may also happen that we ask you for your title and name, for example, so that we can write to you personally.

Basically, the registration for newsletters works with the help of the so-called "Double-OptIn-Procedure". After you have registered for our newsletter on our website, you will receive an e-mail to confirm your newsletter registration. This ensures that the e-mail address belongs to you and that no one has registered with a third-party e-mail address. We or a notification tool used by us logs each individual subscription. This is necessary so that we can also prove the legally correct registration process. As a rule, the time of registration, the time of the registration confirmation and your IP address are stored. In addition, it is also logged when you make changes to your stored data.

Why do we use email marketing?

Of course, we want to stay in touch with you and always present you with the most important news about our company. To do this, we use, among other things, e-mail marketing - often just referred to as "newsletters" - as an essential part of our online marketing. If you agree to this or if it is permitted by law, we will send you newsletters, SystemE-Mails or other notifications by e-mail. When we use the term "newsletter" in the following text, we mainly mean regularly sent e-mails. Of course, we do not want to bother you in any way with our newsletters. That's why we really always try to provide only relevant and interesting content. For example, you will learn more about our company, our services or products. Since we are always improving our offers, our newsletter will also tell you when there is news or when we are offering special, lucrative promotions. If we use a service provider that offers a professional mailing tool for our e-mail marketing, we do so in order to be able to offer you fast and secure newsletters. The purpose of our email marketing is basically to inform you about new offers and also to get closer to our business goals.

What data is processed?

When you become a subscriber to our newsletter via our website, you confirm by e-mail that you are a member of an e-mail list. In addition to your IP address and e-mail address, your title, name, address and telephone number may also be stored. However, only if you agree to this data storage. The data marked as such are necessary for you to participate in the service offered. Providing this information is voluntary, but failure to provide it will result in you not being able to use the service. In addition, information about your device or your preferred content on our website may be stored. You can find out more about the storage of data when you visit a website in the section "Automatic data storage". We record your declaration of consent, so that we can always prove that this complies with our laws.

Duration of data processing

If you unsubscribe your email address from our email/newsletter distribution list, we may store your address for up to three years based on our legitimate interests so that we can still prove your consent at that time. We may only process this data if we need to defend ourselves against any claims. However, if you confirm that you have given us your consent to subscribe to the newsletter, you can submit an individual deletion request at any time. If you permanently object to the consent, we reserve the right to store your e-mail address in a blacklist. As long as you have voluntarily subscribed to our newsletter, we will of course keep your of course also keep your e-mail address.

Right of objection

You have the possibility to cancel your newsletter subscription at any time. To do this, you only need to revoke your consent to the newsletter subscription. This usually only takes a few seconds or one or two clicks. In most cases, you will find a link to cancel the newsletter subscription directly at the end of each email. If you really can't find the link in the newsletter, please contact us by mail and we will cancel your newsletter subscription cancel it immediately.

Legal basis

The sending of our newsletter is based on your consent (Article 6 para. 1 lit. a DSGVO). This means that we may only send you a newsletter if you have actively registered for it beforehand.  If applicable, we may also send you advertising messages, provided that you have become our customer and have not objected to the use of your email address for direct advertising.

Information on specific email marketing services and how they process personal data - if available - can be found in the following sections.

GetResponse Privacy Policy

We use GetResponse on our website, a service for our email marketing and marketing automation. The service provider is the Polish company GetResponse Sp. z o.o., Arkonska 6/A3, 80-387 Gdansk, Poland.

What is GetResponse?

The company was founded back in 1997 by Simon Grabowski. Over the years, GetResponse has developed into a global marketing service provider with various innovative products and now serves over 350,000 customers worldwide.
In addition to the classic newsletter service, the company also offers marketing automation. Perhaps you are not yet familiar with this term. It refers to a technical method that automates and individualizes certain marketing or sales processes. This allows us to better adapt our communication to your needs based on your user behavior and to individually tailor and automate possible advertising campaigns for you and our other customers. For this purpose, personal data (e.g. name, address, IP address) and also technical data such as your click behavior or how long you stay on one of our pages are stored and processed. This data is only stored if you have consented to the data processing.

Why do we use GetResponse?

Of course, we do not want to deprive you of any news from our company. At the same time, however, we want you to receive only those news that may be relevant to you. With a clever marketing or newsletter tool we have the possibility to reconcile both. Another particularly practical feature of GetResponse is that creating a newsletter or a classic email is quick and easy. Thanks to the user-friendly operation with a drag-and-drop editor, we can easily create the content and design of our newsletter according to our ideas.

To learn more about the data processed through the use of GetResponse, please see the Privacy Policy at https://www.getresponse.com/legal/privacy. For specific questions about data processing at GetResponse, you can also contact us by email at privacy@getresponse.


Messenger & Communication Introduction

Messenger & Communication Privacy Policy Summary

Data subject: Visitors to the website
Purpose: Contact requests and general communication between us and you.
Data Processed: Data such as name, address, email address, phone number, general content data, IP address if applicable.
More details can be found in the respective tools used.
Storage period: depending on the messenger & communication functions used.
Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO
(Legitimate Interests), Art. 6 para. 1 p. 1 lit. b. DSGVO (contractual or pre-contractual obligations)

 

What are messenger & communication functions?

We offer various options on our website (such as messenger and chat functions, online or contact forms, e-mail, telephone) to communicate with us. In the process, your data is also processed and stored to the extent necessary to respond to your inquiry and our subsequent measures.

In addition to classic means of communication such as e-mail, contact forms or telephone, we also use chats or messengers. Currently, the most commonly used messenger function is WhatsApp, but there are of course many different providers that offer messenger functions specifically for websites. If content is encrypted end-to-end, this is indicated in the individual privacy texts or in the privacy policy of the respective provider. End-to-end encryption means nothing other than that the content of a message itself is not visible to the provider. However, information about your device, location settings and other technical data can still be processed and stored.

Why do we use messenger & communication features?

Communication options with you are of great importance to us. After all, we want to talk to you and answer all possible questions about our service in the best possible way. Well-functioning communication is an important part of our service. With the convenient messenger & communication features, you can always choose the ones you prefer. In exceptional cases, however, we may not be able to answer certain questions via chat or messenger. This is the case, for example, when it comes to internal contractual matters. In this case, we recommend other means of communication such as e-mail or telephone.

We generally assume that we remain responsible under data protection law, even if we use services of a social media platform. However, the European Court of Justice has ruled that in certain cases the operator of the social media platform may be jointly responsible with us within the meaning of Article 26 of the GDPR. Insofar as this is the case, we point this out separately and work on the basis of an agreement in this regard. The essence of the agreement is reproduced below for the platform concerned.

Please note that when using our built-in elements, data from you may also be processed outside the European Union, as many providers, for example Facebook Messenger or WhatsApp are American companies. As a result, you may no longer be able to claim or enforce your rights with regard to your personal data as easily.

What data is processed?

Exactly which data is stored and processed depends on the respective provider of the messenger & communication functions. Basically, it is data such as name, address, telephone number, e-mail address and content data such as all information that you enter in a contact form. In most cases, information about your device and the IP address are also stored. Data that is collected via a messenger & communication function is also stored on the providers' servers. If you want to know exactly what data is stored and processed by the respective providers and how you can object to the data processing, you should carefully read the respective privacy policy of the company.

How long is data stored?

How long the data is processed and stored depends primarily on the tools we use. You can learn more about the data processing of the individual tools below. The privacy statements of the providers usually state exactly which data is stored and processed and for how long. In principle, personal data is only processed for as long as it is necessary for the provision of our services. If data is stored in cookies, the storage period varies greatly. The data can be deleted immediately after leaving a website, but it can also remain stored for several years. Therefore, you should look at each individual cookie in detail if you want to know more about the data storage. In most cases, you will also find informative information about the individual cookies in the privacy statements of the individual providers.

Right of objection

You also have the right and the possibility to revoke your consent to the use of cookies or third-party providers at any time. This works either via our cookie management tool or via other opt-out functions. For example, you can also prevent the prevent data collection through cookies by managing cookies in your browser, deactivating or deleting them. For more information, please refer to the section on Consent.

Since cookies may be used in messenger & communication functions, we also recommend that you read our general privacy policy on cookies. To learn, which of your data is stored and processed exactly, you should read the privacy statements of the respective tools.

Legal basis

If you have consented that data from you can be processed and stored by integrated messenger & communication functions, this consent is considered the legal basis for data processing (Art. 6 para. 1 lit. a DSGVO). We process your request and manage your data in the context of contractual or pre-contractual relationships in order to fulfill our pre-contractual and contractual obligations or to respond to requests. The basis for this is Art. 6 para. 1 p. 1 lit. b. DSGVO. In principle, your data will also be stored and processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f DSGVO) in fast and good communication with you or other customers and business partners, if consent has been given.


Audio & Video Introduction

Audio & Video Privacy Policy Summary

Data subjects: Visitors to the website

Purpose: Optimization of our service performance

Data Processed: Data such as contact details, user behavior data, information about your device and your IP address may be stored. More details on this can be found below in the relevant data protection texts.

Storage period: Data is generally stored for as long as it is necessary for the purpose of the service. necessary

Legal basis: Art. 6 para. 1 lit. a DSGVO (Consent), Art. 6 para. 1 lit. f DSGVO.

(Legitimate interests)

What are audio and video elements?

We have included audio or video elements on our website so that you can watch videos or listen to music/podcasts directly via our website, for example. The content is provided by service providers. All content is therefore also obtained from the corresponding servers of the providers.

These are embedded functional elements of platforms such as YouTube, Vimeo or Spotify. The use of these portals is usually free of charge, but paid content can also be published. With the help of these embedded elements, you can listen to or view the respective content via our website.

If you use audio or video elements on our website, you may also be required to provide personal data may be transmitted to the service providers, processed and stored. be transmitted.

Why do we use audio & video elements on our website?

Of course, we want to provide you with the best offer on our website. And we are aware that content is no longer conveyed merely in text and static images. Instead of just giving you a link to a video, we offer audio and video formats directly on our website that are entertaining or informative, and ideally both. This enhances our service and makes it easier for you to access interesting content. Thus, in addition to our text and images, we also offer video and/or audio content.

What data is stored by audio & video elements?

When you access a page on our website that has an embedded video, for example, your server connects to the service provider's server. In the process, data from you is also transmitted to the third-party provider and stored there. Some data is collected and stored quite independently of whether you have an account with the third-party provider or not. This usually includes your IP address, browser type, operating system, and other general information about your terminal device. Furthermore, most providers also collect information about your web activity. This includes, for example, session duration, bounce rate, which button you clicked on or via which website you use the service. All this information is usually stored via cookies or pixel tags (also called web beacons). Pseudonymized data is mostly stored in cookies in your browser. You can always find out exactly what data is stored and processed in the privacy policy of the respective provider.

Duration of data processing

You can find out exactly how long the data is stored on the servers of the third-party providers either below in the data protection text of the respective tool or in the provider's privacy policy. In principle, personal data is only ever processed for as long as is absolutely necessary for the provision of our services or products. As a rule, this also applies to third-party providers. In most cases, you can assume that certain data will be stored on the servers of third-party providers for several years.  Data can be stored specifically in cookies for different lengths of time. Some cookies are deleted as soon as you leave the website, others can be stored in your browser for several years. stored in your browser for several years.

Right of objection

You also have the right and the possibility to revoke your consent to the use of cookies or third-party providers at any time. This works either via our CookieManagement tool or via other opt-out functions. For example, you can also prevent data collection through cookies by managing, disabling or deleting cookies in your browser. The legality of the processing until the revocation remains unaffected. Since the embedded audio and video functions on our site usually also use cookies, you should also read our general privacy policy on cookies. In the data protection declarations of the respective third-party providers, you can find out in more detail about the handling and storage of your data.

Legal basis

If you have consented that data from you can be processed and stored by integrated audio and video elements, this consent is considered the legal basis for data processing (Art. 6 para. 1 lit. a DSGVO). In principle, your data will also be stored and processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f DSGVO) in fast and good communication with you or other customers and business partners. Nevertheless, we only use the integrated audio and video elements insofar as you have given your consent.


YouTube privacy policy

YouTube Privacy Policy Summary

Data subject: Visitors to the website
Purpose: Optimization of our service performance
Data Processed: Data such as contact details, user behavior data, information about your device and your IP address may be stored. More details can be found below in this privacy policy.
Storage period: data is generally stored for as long as it is necessary for the purpose of the service Legal basis: Art. 6 para. 1 lit. a DSGVO (Consent), Art. 6 para. 1 lit. f DSGVO (Legitimate Interests).

What is YouTube?

We have included YouTube videos on our website. This way we can present you interesting videos directly on our site. YouTube is a video portal that has been a subsidiary of Google since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you call up a page on our website that has a YouTube video embedded, your browser automatically connects to the YouTube or Google servers. In the process, various data are transmitted (depending on the settings). Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all data processing in the European area. In the following, we would like to explain in more detail which data is processed, why we have integrated YouTube videos and how you can manage or delete your data. On YouTube, users can watch, rate, comment on and upload videos themselves free of charge. Over the last few years, YouTube has become one of the most important social media channels worldwide. In order for us to be able to display videos on our website, YouTube provides a code snippet that we have included on our site.

Why do we use YouTube videos on our website?

YouTube is the video platform with the most visitors and the best content. We are committed to providing you with the best possible user experience on our website. And of course, we can't do without interesting videos. With the help of our embedded videos, we provide you with other helpful content in addition to our text and images. In addition, the embedded videos make our website easier to find on the Google search engine. Also, when we run ads via Google Ads, Google - thanks to the collected data - can really only show these ads to people who are interested in our offers.

What data is stored by YouTube?

As soon as you visit one of our pages that has a YouTube video embedded, YouTube sets at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, YouTube can assign your interactions on our website to your profile, usually with the help of cookies. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your internet provider. Other data may include contact details, any ratings, sharing content via social media or adding to your favorites on YouTube.

If you are not logged into a Google account or a YouTube account, Google stores data with a unique identifier associated with your device, browser, or app. For example, your preferred language setting is retained. But a lot of interaction data can't be stored because fewer cookies are set.

In the following list, we show cookies that were set in a test in the browser. On the one hand, we show cookies that are set without a logged-in YouTube account. On the other hand, we show cookies that are set with a logged in account. The list cannot claim to be complete, because the user data always depends on the interactions on YouTube.

Name: YSC

Value: b9-CV6ojI5Y312395728-1

Purpose: This cookie registers a unique ID to store statistics of the video viewed. of the video viewed.

Expiration date: after session end

 

Name: PREF

Value: f1=50000000

Purpose: This cookie also registers your unique ID. Google gets statistics about how you use YouTube videos on our website via PREF.

Expiration date: after 8 months

 

Name: GPS

Value: 1

Purpose: This cookie registers your unique ID on mobile devices to track your

GPS location tracking.

Expiration date: after 30 minutes

 

Name: VISITOR_INFO1_LIVE

Value: 95Chz8bagyU

Purpose: This cookie attempts to track the user's bandwidth on our web pages (with

embedded YouTube video).

Expiration date: after 8 months

 

Other cookies set when you are logged in with your YouTube account:

 

Name: APISID

Wert: zILlvClZSkqGsSwI/AU1aZI6HY7312395728-

Purpose: This cookie is used to create a profile about your interests. Used for personalized advertisements.

Expiration date: after 2 years

 

Name: CONSENT

Value: YES+AT.en+20150628-20-0

Purpose: The cookie stores the status of a user's consent to the use of different different services from Google. CONSENT is also used for security purposes in order to verify user and to protect user data from unauthorized attacks.

Expiration date: after 19 years

 

Name: HSID

Value: AcRwpgUik9Dveht0I

Purpose: This cookie is used to create a profile about your interests. This data helps to display personalized advertising.Expiration date: after 2 years.

 

Name: LOGIN_INFO

Value: AFmmF2swRQIhALl6aL...

Purpose: This cookie stores information about your login details.

Expiration date: after 2 years

 

Name: SAPISID

Value: 7oaPxoG-pZsJuuF5/AnUdDUIsJ9iJz2vdM

Purpose: This cookie works by uniquely identifying your browser and device.

identifies. It is used to create a profile about your interests.

Expiration date: after 2 years

 

Name: SID

Value: oQfNKjAsI312395728-.

Purpose: This cookie stores your Google Account ID and your last Login time in digitally signed and encrypted form.

Expiration date: after 2 years

 

Name: SIDCC

Value: AN0-TYuqub2JOcDTyL

Purpose: This cookie stores information about how you use the website and what advertisements you may have seen before visiting our site.

Expiration date: after 3 months

How long and where is the data stored?

The data that YouTube receives from you and processes is stored on Google servers. Most of these servers are located in America. You can see exactly where Google data centers are located at https://www.google.com/about/datacenters/locations/?hl=de. Your data is distributed across the servers. This means that the data can be accessed more quickly and is better protected against manipulation.

Google stores the collected data for different periods of time. Some data you can delete at any time, others are automatically deleted after a limited time, and still others are stored by Google for a longer period of time. Some data (such as items from "My Activity", photos or documents, products) stored in your Google Account will remain stored until you delete it. Even if you are not signed into a Google account, you can delete some data associated with your device, browser, or app.

How can I delete my data or prevent data storage?

Basically, you can delete data in the Google account manually. With the automatic deletion feature of location and activity data introduced in 2019, information will be stored depending on your decision - either 3 or 18 months and then deleted. Whether you have a Google account or not, you can configure your browser to delete or disable cookies from Google. Depending on which browser you use, this works in different ways. Under the section "Cookies" you will find the corresponding links to the respective instructions of the most popular browsers.

If you generally do not want cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie, whether you allow it or not.

Legal basis

If you have consented that data from you can be processed and stored by embedded YouTube elements, this consent is considered the legal basis for data processing (Art. 6 (1) lit. a DSGVO). In principle, your data will also be processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f DSGVO) in fast and good

good communication with you or other customers and business partners are stored and processed. Nevertheless, we only use the embedded YouTube elements if you have given your consent. YouTube also sets cookies in your browser to store data. Therefore, we recommend that you read our privacy text about cookies carefully and view the privacy policy or cookie policy of the respective service provider.

YouTube also processes data in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be associated with various risks to the legality and security of data processing.

As a basis for data processing with recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or a data transfer there, YouTube uses standard contractual clauses approved by the EU Commission (= Art. 46. para. 2 and 3 DSGVO). These clauses oblige YouTube to comply with the EU level of data protection when processing relevant data outside the EU as well. These clauses are based on an implementing decision of the EU Commission. You can find the decision as well as the clauses here, among other places: https://germany.representation.ec.europa.eu/index_de.

Since YouTube is a subsidiary of Google, there is a joint privacy policy. If you want to learn more about the handling of your data, we recommend the privacy policy at https://policies.google.com/privacy?hl=de.

 

YouTube Subscribe Button Privacy Policy

We have implemented the YouTube Subscribe button on our website. You can usually recognize the button by the classic YouTube logo. The logo shows the words "Subscribe" or "YouTube" in white letters on a red background and the white "Play" icon to the left. However, the button can also be displayed in a different design.

Our YouTube channel always offers you funny, interesting or exciting videos. With the built-in "Subscribe" button, you can subscribe to our channel directly from our website and do not have to go to the YouTube website specifically. In this way, we want to make it as easy as possible for you to access our extensive content. Please note that YouTube may store and process data about you as a result.

If you see a built-in subscribe button on our site, YouTube sets - according to Google - at least one cookie. This cookie stores your IP address and our URL. YouTube can also learn information about your browser, your approximate location and your preset language this way. In our test, the following four cookies were set without being logged into YouTube without being logged in:

Name: YSC

Value: b9-CV6ojI5312395728Y

Purpose: This cookie registers a unique ID to store statistics of the video viewed. of the video viewed.

Expiration date: after session end

 

Name: PREF

Value: f1=50000000

Purpose: This cookie also registers your unique ID. Google gets statistics about how you use YouTube videos on our website via PREF.

Expiration date: after 8 months

 

Name: GPS

Value: 1

Purpose: This cookie registers your unique ID on mobile devices to track GPS location.

Expiration date: after 30 minutes

 

Name: VISITOR_INFO1_LIVE

Value: 31239572895Chz8bagyU

Purpose: This cookie attempts to track the user's bandwidth on our web pages (with embedded YouTube video).

Expiration date: after 8 months

Note: These cookies were set after a test and can not claim to be completeness.

If you are logged into your YouTube account, YouTube can save many of your actions/interactions on our website with the help of cookies and assign them to your YouTube account. For example, YouTube receives information about how long you surf our site, which browser type you use, which screen resolution you prefer or which actions you perform.

YouTube uses this data on the one hand to improve its own services and offers, and on the other hand to provide analyses and statistics for advertisers (who use Google Ads).


Online map services introduction

Online Map Services Privacy Policy Summary

Data subjects: Visitors to the website

Purpose: To improve the user experience

Data Processed: What data is processed depends largely on the services used. Mostly it is IP address, location data, search items and/or technical data. More details can be found at the respective tools used.

Storage period: depending on the tools used

Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO(Legitimate interests) (Legitimate interests)

What are online map services?

We also use online map services for our website as an extended service. Google Maps is probably the service you are most familiar with, but there are other providers that specialize in creating digital maps. Such services allow you to view locations, route maps or other geographic information directly from our website. By using an embedded map service, you no longer have to leave our website to view the route to a location, for example. In order for the online map to function on our website, map sections are integrated using HTML code. The services can then display street maps, the earth's surface or aerial or satellite images. If you use the built-in map service, data is also transmitted to the tool used and stored there. This data may also include personal data.

Why do we use online map services on our website?

Generally speaking, our aim is to provide you with a pleasant time on our website. And, of course, your time is pleasant only if you can easily navigate our website and find all the information you need quickly and easily. That's why we thought that an online map system could be another significant optimization of our service on the website. Without leaving our website, you can use the map system to easily view route descriptions, locations or even points of interest. view. Of course, it is also very practical that you can see at a glance where we have our company headquarters, so that you can find us quickly and safely. As you can see, there are simply many advantages, and we clearly consider online map services on our website to be part of our customer service.

What data is stored by online map services?

When you open a page on our website that has an online map function built in, personal data may be transmitted to the respective service and stored there. In most cases, this is your IP address, through which your approximate position can also be determined. In addition to the IP address, data such as search terms entered and longitude and latitude coordinates are also stored. If you enter an address for route planning, for example, this data is also stored. The data is not stored by us, but on the servers of the integrated tools. You can imagine it like this: You are on our website, but when you interact with a map service, this interaction actually happens on their website. In order for the service to work properly, at least one cookie is usually set in your browser as well. Google Maps, for example, also uses cookies to record user behavior and thus optimize its own service and to be able to display personalized advertising. You can find out more about cookies you can find out in our "Cookies" section.

How long and where is the data stored?

Each online map service processes different user data. If we have further information, we will inform you about the duration of data processing below in the corresponding sections on the individual tools. As a general rule, personal data is always kept only as long as it is necessary for the service provision. Google Maps, for example, stores certain data for a set period of time, while you must delete other data yourself. With Mapbox, for example, the IP address is stored for 30 days and then deleted. As you can see, each tool stores data for different lengths of time. Therefore, we recommend that you take a close look at the privacy statements of the tools used.

The providers also use cookies to store data about your user behavior with the map service. You can find more general information about cookies in our "Cookies" section, but you can also find out which cookies can be used in the privacy texts of the individual providers. can be used. In most cases, however, this is only an exemplary list and is not complete.

Right of objection

You always have the possibility and also the right to access your personal data and also to object to its use and processing. You can also revoke the consent you have given us at any time. As a rule, the easiest way to do this is via the cookie consent tool. However, there are also other opt-out tools that you can use. Possible cookies set by the providers used, you can also manage, delete or disable yourself with a few mouse clicks. It may then allergings happen that some functions of the service no longer work as usual. How you manage cookies in your browser also depends on the browser you use. In the section "Cookies" you will also find links to the instructions of the most important browsers.

Legal basis

If you have consented to allow an online map service to be used, the legal basis of the corresponding data processing is this consent. According to Art. 6 Para. 1 lit. a DSGVO (consent), this consent constitutes the legal basis for the processing of personal data as may occur when collected by an online map service.

We also have a legitimate interest in using an online map service to optimize our service on our website. The corresponding legal basis for this is Art. 6 (1) lit. f DSGVO (Legitimate Interests). However, we only ever use an online map service if you have given your consent. We definitely want to have this stated again at this point.

You will find information on specific online map services - if available - in the following sections.


Google Maps Privacy Policy

Google Maps privacy policy summary Data subject: website visitors

Purpose: Optimization of our service performance

Data Processed: Data such as search terms entered, your IP address and also the Latitude or longitude coordinates. More details can be found below in this privacy policy.

Storage period: depending on the stored data

Legal basis: Art. 6 para. 1 lit. a DSGVO (consent), Art. 6 para. 1 lit. f DSGVO (Legitimate interests)


What is Google Maps?

We use Google Maps of the company Google Inc. on our website. For the European area the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Maps allows us to better show you locations and thus adapt our service to your needs. By using Google Maps, data is transmitted to Google and stored on Google servers. Here we will now go into more detail about what Google Maps is, why we use this Google service, what data is stored and how you can prevent this.

Google Maps is an internet map service provided by Google. With Google Maps, you can search for exact locations of cities, sights, accommodations or businesses online via a PC, tablet or app. If companies are represented on Google My Business, other information about the company is displayed in addition to the location. To show how to get there, map sections of a location can be embedded in a website using HTML code. Google Maps shows the earth's surface as a street map or as an aerial or satellite image. Thanks to the Street View images and the high-quality satellite images, very accurate representations are possible.

Why do we use Google Maps on our website?

All of our efforts on this site are aimed at providing you with a useful and meaningful time on our website. By integrating Google Maps, we can provide you with the most important information about various locations. You can see at a glance where we are located. The directions always show you the best or fastest way to us. You can get the directions for routes by car, by public transport, on foot or by bike. For us, the provision of Google Maps is part of our customer service.

What data is stored by Google Maps?

In order for Google Maps to fully offer their service, the company must record and store data from you. This includes, among other things, the search terms entered, your IP address and also the latitude or longitude coordinates. If you use the route planner function, the start address you entered is also stored. However, this data storage happens on the websites of Google Maps. We can only inform you about this, but have no influence. Since we have integrated Google Maps into our website, Google sets at least one cookie (name: NID) in your browser. This cookie stores data about your user behavior. Google uses this data primarily to optimize its own services and to provide individual, personalized advertising for you.

The following cookie is set in your browser due to the integration of Google Maps:

Name: NID

Wert: 188=h26c1Ktha7fCQTx8rXgLyATyITJ312395728-5

Purpose: NID is used by Google to customize ads to your Google searches. With the help of the cookie, Google "remembers" your most frequently entered search queries or your previous interaction with ads. This way, you will always get tailored ads. The cookie contains a unique ID that Google uses to collect your personal preferences for advertising purposes.

Expiration date: after 6 months

Note: We cannot guarantee completeness in the details of the stored data. Especially when using cookies, changes can never be excluded. In order to identify the cookie NID, a separate test page was created, where exclusively Google Maps was integrated.

How long and where is the data stored?

Google servers are located in data centers around the world. However, most servers are located in America. For this reason, your data is also increasingly stored in the USA. Here you can read exactly where the Google data centers are located: https://www.google.com/about/datacenters/locations/?hl=de.

Google distributes the data on different data carriers. This means that the data can be accessed more quickly and is better protected against any attempts at manipulation. Each data center also has special emergency programs. For example, if there are problems with Google's hardware or a natural disaster cripples the servers, the data will pretty much remain protected anyway.

Google stores some data for a set period of time. For other data, Google only offers the option to delete it manually. The company also anonymizes information (such as advertising data) in server logs by deleting part of the IP address and cookie information after 9 and 18 months, respectively.

 

How can I delete my data or prevent data storage?

With the automatic location and activity data deletion feature introduced in 2019, location and web/app activity information will be stored for either 3 or 18 months, depending on your decision, and then deleted. In addition, you can also manually delete this data from your history at any time via your Google account. If you want to completely prevent your location tracking, you need to pause the "Web and App Activity" section in Google Account.  Click "Data and personalization" and then click on the option. "Activity Setting." Here you can turn the activities on or off.

In your browser, you can further disable, delete or manage individual cookies. Depending on which browser you use, this always works slightly differently. Under the section "Cookies" you will find the corresponding links to the respective instructions of the most popular browsers.

If you basically do not want cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie, whether you allow it or not.

Legal basis

If you have consented to Google Maps being used, the legal basis for the corresponding data processing is this consent. According to Art. 6 para. 1 lit. a DSGVO (consent), this consent constitutes the legal basis for the processing of personal data as it may occur during the collection by Google Maps.

From our side, there is also a legitimate interest in using Google Maps to optimize our online service. The corresponding legal basis for this is Art. 6 para. 1 lit. f DSGVO (Legitimate Interests). Nevertheless, we only use Google Maps if you have given your consent.

Google also processes data from you in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be associated with various risks to the legality and security of data processing.

As a basis for data processing at recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or a data transfer there, Google uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 DSGVO). Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, Google undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the US. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de.

The Google Ads Data Processing Terms, which refer to the standard contractual clauses, can be found at https://business.safety.google/intl/de/adsprocessorterms /.

If you would like to learn more about Google's data processing, we recommend that you read the company's own privacy policy at https://policies.google.com/privacy?hl=de.


Closing words

Congratulations! If you are reading these lines, you have really "fought" your way through our entire privacy policy, or at least scrolled all the way to here. As you can see from the scope of our privacy policy, we take the protection of your personal data, anything but lightly. It is important to us to inform you to the best of our knowledge and belief about the processing of personal data. However, we do not only want to tell you which data is processed, but also to explain the reasons for the use of various software programs. As a rule, privacy statements sound very technical and legalistic. However, since most of you are not web developers or lawyers, we also wanted to take a different approach linguistically and explain the facts in simple and clear language. Of course, this is not always possible due to the subject matter. Therefore, the most important terms are explained in more detail at the end of the privacy policy. If you have any questions about data protection on our website, please do not hesitate to contact us or the responsible office. We wish you a pleasant time and hope to welcome you to welcome you on our website again soon.

Last updated 02.05.2023

All texts are protected by copyright.

Source: Created with the privacy generator from AdSimple



Privacy settings

You can adjust the settings for the cookies here.

Please select which cookies you would like to accept and confirm by clicking the button. You will then be redirected back to the start page.

*Please note that if you check the External media (Google Maps and YouTube) box, data such as your IP address bay be transmitted to Google and thus possibly to a third country without a data protection agreement. This happens especially when you use Google Maps on the site or watch our videos at the products. You can find more information here: Privacy Policy

Country representations, regarding contacts and videos are displayed only if you have checked External media.